Its important that management appreciates and celebrate the good work of the employees.
Sometimes people learn from mistakes. People can become more creative and innovative after failure so mistakes also lead towards learning and generating information.
People grow when they learn and they learn not only from success but also from failure. Both success and failure give experience and thereby helps in reducing failures.
So management should make an effort for learning either by mistakes or by success.
Failures provide information towards improvement. Management can eliminate the practice of punishment for mistakes.
Some amount of criticism or negative feedback is appropriated as it can help improve performance.
So we can celebrate when we have learned something or gained some information or experiences irrespective of success or failure.
By asking two yay ! Questions and and a diagram called celebration grid management can help people to focus on areas and help them improve.
These two yay questions are
1 what did we do well by following practices?
2 what did we learn by running experiments ?
Management should practice celebrating good work as a part of the organisational culture.
Celebration Grid can also provide a way to structure a better retrospective to know what we are learning. The feedback from the team can help for process improvement.